How do I book a trip?â–¼

Booking is easy! Visit our routes or programs pages, select your desired experience, and click the booking button. You can also contact us directly at bookings@bakeovenfresh.com or call us during office hours.

What is your cancellation policy?â–¼

We offer full refunds for cancellations made 30+ days before departure, 50% refund for 15-29 days, and no refund for cancellations within 14 days. Travel insurance is highly recommended.

What fitness level do I need?â–¼

Fitness requirements vary by program. Our routes are categorized as Easy, Moderate, or Challenging. Each listing includes detailed physical requirements. Contact us for personalized fitness assessments.

What should I bring?â–¼

Each program includes a detailed packing list sent upon booking. Generally, you'll need appropriate clothing layers, personal items, and any specific gear mentioned. We provide specialized equipment like tents and cooking gear.

Are your guides certified?â–¼

Yes! All guides hold Wilderness First Responder or EMT certifications, Leave No Trace trainer status, and relevant technical certifications (AMGA, ACMG, etc.) for specialized activities.

What about wildlife safety?â–¼

Wildlife safety is a top priority. All programs include wildlife awareness training, proper food storage protocols, and guidance on safe wildlife viewing. Our guides are trained in wildlife encounter response.

Do you offer group discounts?â–¼

Yes! Groups of 6+ receive 10% off, and groups of 10+ receive 15% off. We also offer custom private group programs. Contact us for group pricing details.

What if I have dietary restrictions?â–¼

We accommodate all dietary needs including vegetarian, vegan, gluten-free, and food allergies. Please inform us of any restrictions when booking so we can plan appropriate meals.